Centro de Reproducción Asistida de Marbella - FIV en Marbella

Доктор Бенито, слова не могут передать всю нашу благодарность за то, что Вы подарили нам самое большое счастье в жизни – нашу дочь! Мы долгие годы мечтали о ребенке, но, к сожалению, наш путь был усеян трудностями. Мы прошли через три клиники репродуктивной медицины, но только Вы, доктор, смогли помочь нам осуществить нашу мечту. Ваше мастерство, чуткость, поддержка и оптимизм стали для нас настоящим лучиком света в непростое время. Вы - не просто врач, Вы - настоящий волшебник! Спасибо Вам за все, за то, что Вы есть, за то, что Вы дали нам надежду, за то, что подарили нам возможность стать родителями! P.S. Наши друзья, вдохновленные нашей историей, также обратились к Вам, доктор Бенито. И вот, недавно у них родился прекрасный малыш! Это ещё раз подтверждает, что Вы – настоящий профессионал своего дела.

Awful. I informed Dr Hugo Benito that I was very scared of doing a biopsy, and that I needed it to be a Friday so that I can rest the next day, and to warn me when it will be so that I can get someone to come with me. I got an appointment on a Tuesday without knowing what it was for, ended up being for a biopsy. Stupidly I trusted that it wasn't a big deal and agreed to do it anyway. It was just me and him in a dark room, no female nurse to be a witness and support me. Remembering the last time he put a speculum in me, I was tense, because the last time he scratched me with it and I had pain for several days afterwards. Today was no different. He shoved the speculum in without lubrication and I could feel it make a scratch inside me. It was stinging and burning and I asked him if it was supposed to be so painful, hoping he would adjust it to ease the pain. In typical male doctor fashion he said "yes you're supposed to feel some pressure" even though I told him I am feeling PAIN, not pressure, and just kept going. He kept scraping my vaginal wall with dry gauze and it was extremely painful, not at all what I had been told it would be like, it felt like someone shoving and yanking a dry tampon. When I winced in pain and had wide panicked eyes he said "I should take a picture so you can see the FUNNY faces you are making!". He took a first biopsy, then mockingly said "did it hurt?" I told him the gauze going in and out is hurting me more. He took a second biopsy, not super painful, but the pain of the speculum kept getting worse. Another gauze, it stung, I wince and groan, he says "girlie, you know it's just a gauze!" as if that made it less painful. I started having a panic attack and crying. He asked me what was wrong and I was in such a panic I was unable to respond, and he just ignored the fact that I was panicking so much that I couldn't speak, he didn't stop, he didn't adjust anything, nothing. I felt alone, mocked, betrayed and like he didn't care at all that he was hurting me. When I was finally able to collect myself enough to respond again I said "It hurts, its burning and stinging" because that's what it felt like, it felt like when someone is touching a rug burn, constantly, getting worse and worse. His response: "No no, it doesn't hurt". He brazenly moved the speculum around like I was a doll without nerve endings, dry and abrasive. Three more rounds of gauze, more pain, more ignoring me, no adjustments to make me more comfortable. When I got home it kept burning, I had to go to the emergency room to have them check me for cuts because the pain was so bad. It's now the next day and it still hurts, I've inspected the area myself and I can see I have a small abrasion and a friction burn, it burns and is starting to itch like when a wound is healing and itching, it's making it uncomfortable to walk and sit. I am traumatised, I don't want to ever get a biopsy again in my life, and I never want to see him again.

La empatía y el trato humano de todo el personal es excelente. La atención doctor paciente sobresaliente: el Dr. Benito se tomó el tiempo de explicar absolutamente todo detalladamente y resolver cada una de mis dudas, me sentí muy tranquila y bien informada después de mi consulta.

The best, and most successful experience I came to see Dr Bonito for egg freezing. I fully researched and understood the procedure. There are of course things out of their hands, such as how your body will react and how fertile you are, etc. But everything in their power was executed to the highest possible standard (medications, appointments, blood tests, examinations, the day of the surgery, communication, etc) I would highly recommend both Dr Bonito, Manal, and the rest of the team/clinic.

The best receptionist and the best doctor in Spain. Very kindly and professional and very clean and new building. They talking very good English and are very social and talkative. We recommended this hospital all days in a week.

Absolutely awful. My wife and I attended tonight after being given a last minute appointment. The excitement of seeing our baby for the first time was soon taken away from us. After a one a a half hour drive to get to the hospital, we arrived in good time for our appointment. First of all we were sent to the wrong consulting room, before a doctor finally pointed us in the right direction. After 20 minutes of waiting outside the correct consulting room, our doctor left the room. We sat and waited, and waited.Eventually we went back to the reception - the receptionist asked if we were at the right hospital… Then she realised, it was her that booked our appointment. She apologised and said it was okay… After almost an hour of waiting, we were told that we would not be seen. Our first scan, the first sight of our baby, taken away by the mismanagement of appointments. Three hours of driving, an hour of waiting, and then heartbreaking disappointment. They clearly do not care. We will not be returning.

Muy contenta con todo el equipo de CERAM, especialmente con el Dr. Benito y Joanna. Mi experiencia de vitrificación de ovocitos ha sido muy buena. El trato de todo el personal es estupendo y Joanna te da todas las facilidades del mundo para hacer las citas a pesar de la diferencia de horario.